{"id":89399,"date":"2023-05-25T15:10:13","date_gmt":"2023-05-25T13:10:13","guid":{"rendered":"https:\/\/www.empackmadrid.com\/operations-manual\/frequently-asked-questions\/"},"modified":"2026-08-21T13:14:11","modified_gmt":"2026-08-21T11:14:11","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.empackmadrid.com\/en\/operations-manual\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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Solve your doubts here<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Click on the questions below to see the answers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tParticipation regulation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Please access\u00a0HERE<\/span><\/a><\/span> the rules of participation for assembly details and additional services.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I order additional services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You must login to your My Easyfairs > Manage event > Prepare your stand >Shop online<\/p>\n

You may find more details in this document<\/a><\/span>.<\/p>\n

If in doubt, you can write to empack.operaciones@easyfairs.com<\/span><\/span><\/a> with the items you need and we will manage the order.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I access MyEasyfairs?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Your sales representative has sent a request to your email, check that it is not in spam. Through that email you be abe to enter your private area on MyEasyfairs<\/span><\/a>.<\/p>\n

If you have not received this email, request it to your sales person again. If you have forgotten your password, click on the\u201dForgot password?\u201d button.<\/p>\n

If you need more people to access the private area, you need to click on \u201cmanage user\u201d and then \u201csend request\u201d on your MyEasyfairs.<\/p>\n

Please, do not hesitate to contact\u00a0madrid@easyfairs.com<\/a><\/span>\u00a0to solve any doubt or issue with MyEasyfairs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMay exhibitors order additional equipment during the assembly?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

From Monday November 9th at 15:00 exhibitors will be able to place additional orders at the Operations desk in the Exhibitor Lounge.<\/p>\n

Orders will be subject to availability of the material and technical possibility of the service and will be payable on receipt of the invoice, which will be sent by e-mail in the usual way.<\/p>\n

The furniture models ordered may be modified for others of similar characteristics depending on stock availability.<\/p>\n

*The identification of the exhibitor responsible for the onsite contracting will be required.<\/em><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much power does the socket included in the electrical box of my stand have? What can I use with that power?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For Modular stands, the socket integrated into the single-phase panel is 500W, enough to connect one or two devices (mobile phone, laptop, etc.). Exhibitors should order additional sockets to distribute the power from the panel according to their needs. The KWs provided with the stand cover the basic lighting service and the single-phase socket.<\/p>\n

Calculate the power required for the exhibition elements and remember that when contracting an additional panel, the consumption (extra KWs) must be added.<\/p>\n

Space-only stands have a 130w\/m\u00b2 electrical connection but do not include an electrical panel, which must be contracted with the organisation.<\/p>\n

For both types, if you have your own panel, you will still need to hire the panel + KWS consumption from the organisation, so that there is a cut-off panel between the hall connection and the exhibitor’s connections.<\/p>\n

Under no circumstances will any three-phase connection be made to a single-phase panel. If you require single-phase sockets in your three-phase panel, it is essential that you inform us in advance.<\/p>\n

You can consult the catalogue<\/span><\/a> of additional items to find out about the different options for electrical panels.<\/p>\n

For the proper functioning of the equipment, we recommend separating the panel for lighting or trussing from the panel for exhibition items.<\/i><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I order for my electrical needs?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you need more power than that assigned to your stand, you have to order an electrical box that covers that power and the extra kW\u00a0as the box does not include them.<\/p>\n

Boxes of\u00a05 Kws\u00a0or less are\u00a0monophasic. Those with a power of\u00a010 Kws\u00a0or more are\u00a0triphasic.<\/p>\n

Under no circumstances will triphasic sockets be connected to monophasic electrical boxes. If you need single-phase sockets in your three-phase electrical box, it is mandatory that you let us know in advance.<\/p>\n

It is necessary to\u00a0confirm the need for special electrical boxes with special sockets if necessary; the price of these may vary from the catalogue.<\/p>\n

It is mandatory to use electrical panels ordered with EASYFAIRS\u00a0for connection to the hall\u2019s electrical network.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does graphics item include?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Graphic order with the organisation includes printing, placement and removal of the graphics. The design must be sent to empack.operaciones@easyfairs.com<\/span><\/a><\/span>. For further information, please refer to this\u00a0document<\/a><\/span>.<\/p>\n

Exhibitors with modular participation may use their own graphic installation service taking into account assembly and desassembly times, the decoration regulations and graphic measurements can be found in the operations manual<\/a><\/span>.<\/p>\n

Please, consult with the operations team if you have any doubts, and it will also be necessary to send this project.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I personalise the stand's signage?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The modular stand package includes the printing of the stand name and number on the side panels. If you wish to customise it, you can add a design covering the entire side of the stand to a template at an additional cost.<\/p>\n

For further information, please refer to this document<\/a><\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBuild-up dates and schedule<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can look for the assembly schedule in the operations manual<\/a><\/span> in the Schedule\u00a0<\/span>section.<\/p>\n

Contact the operations\u00a0department for any questions regarding your machinery size and what we can do to facilitate its entry.<\/p>\n

Please, be aware that during set-up and dismantling, vehicles are not allowed inside the hall.<\/p>\n

The unloading of materials must be done in the unloading areas<\/strong>\u00a0between halls and the materials must be transported inside.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPriority Access<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you need an early access to the hall to position a large machinery, you must be aware of and complete the priority access application form<\/a><\/span>. If you have any doubts, please consult the\u00a0exhibitor regulations<\/a>.<\/span><\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWelding works<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

In order to carry out welding work during the event, it is necessary to inform IFEMA by filling in the following document<\/a><\/span> and sending it to stecnica@ifema.es<\/a><\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the key to my storage room and my counter?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The keys to the storerooms and furniture are taped on or in them. If exhibitors leave these keys at the hotel\/home, the storage room or counter will be opened without being locked again, and no other keys will be provided.<\/p>\n

Under no circumstances are exhibitors allowed to attempt to open a locked cabinet or storage room without the key. Any damage resulting from an attempt to force the lock or door shall be the responsibility of the exhibitor who shall also be liable for the cost of the corresponding repair.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen are carpet plastics removed from the stands?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The plastic carpet is removed the night before the inauguration by the cleaning staff, when they make the general cleaning.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen do the gates open for disassembly access?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The pedestrian gates to the halls will open approximately 30 minutes after the show closes, and once the security department is satisfied that there are no visitors left inside the halls.<\/p>\n

The gates for forklift access will be opened once the carpet has been removed from the aisles.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I store boxes, packaging or pallets during the fair so that I can reuse them later?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The organisers have no storage space available within the exhibition grounds. All companies\u2019 material will have to be stored on their stands.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you keep some pallets for me during the show?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The storage of pallets and empty packages is managed directly by exhibitors with DSV having storage space available on sit as an official IFEMA supplier. You can find their contact in here<\/a><\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Can I leave everything there and pick it up on Friday at 8:00 am?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The exhibitor or representatives will have to leave the stand material packed and labelled for collection the following day by their contracted logistics company.<\/p>\n

The Organization will not be responsible for any loss or damage to merchandise that does not meet these requirements. Goods not collected after the dismantling period will be removed and stored by IFEMA\u2019s official logistics company at the corresponding cost or discarded with the rest of the waste at a cost of 120 \u20ac\/m2 of the total exhibition space.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tStand Cleaning<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The cleaning service included in the stand hire comprises a daily clean before the event opens. The stand floor will be cleaned and the waste bins emptied, but this does not include cleaning the exhibits.<\/p>\n

You can book an additional cleaning service for the event or a pre-event clean if required. Please email us at empack.operaciones@easyfairs.com<\/a><\/span> to request a quote.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere I can buy hardware?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Neither the organisers nor the exhibition centre have these resources available for direct sales.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there accreditations for assemblers? Do I need a special accreditation for the assembly day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

During the days of assembly and dismantling, no accreditations are required for the access of the companies\u2019 personnel to the site.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I enter both days with the same pass?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Your pass is the ticket, you only have to check it once, and with the Smart Badge you have access to the fair on both days.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI lost my pass<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If it is the registration email, this is not a problem as it remains in our system for printing the Smart Badge.<\/p>\n

If it is the Smart Badge that has been lost, it is not possible to reprint it.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the hours of registration?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Tuesday November 10th from 9:00 to 20:00.<\/p>\n

Wednesday 11th and Thursday 12th of November from 9:00 to 18:30<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the registration area?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Registration will be at the entrance of the hall.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMy Smart Badge is not working, what do I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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For any issue, please ask at the Exhibitor Lounge counter.<\/p>\n<\/div>\n

<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the opening times for visitors?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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From 9:30 to 18:00.<\/p>\n<\/div>\n

<\/div>\n

<\/p>\n

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<\/div>\n

<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen will I receive my reader?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

On the exhibitor\u2019s day, November 9th, from 12:00 to 19:00, the Easygo team will be in charge of distributing the readers among the stands, as well as providing them with an explanation of how it works and answering any questions they may have.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if I lose or I don't return a reader?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Readers who are not returned will be charged at a rate of \u20ac500 each.<\/p>\n

In addition, you will not be able to receive the information collected.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen do I receive the data collected?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The Leads download is available from the MyEasyfairs private area on Friday morning as long as the reader has been delivered the day before.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow will the visitor obtain information about my products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The visitor will receive an email at the end of the day with a link to your company profile with all the information you have completed in your My Easyfairs profile.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many licences do I have?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Any Easygo package has unlimited Visit Connect licences.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have not received anything to download my app, who can help me?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you have any problems with the app, Visit Connect or MyEasyfairs, please ask at the Exhibitor Loung desk.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Solve your doubts here Click on the questions below to see the answers. Participation regulation Please access\u00a0HERE the rules of participation for assembly details and additional services. How can I order additional services? You must login to your My Easyfairs > Manage event > Prepare your stand >Shop online You may find more details in […]<\/p>\n","protected":false},"author":85,"featured_media":0,"parent":88060,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQS | Empack Madrid","_seopress_titles_desc":"We have the answer. You ask, we answer. Participation rules Click HERE to access the participation rules for assembly details...","_seopress_robots_index":"","footnotes":""},"class_list":["post-89399","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/pages\/89399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/comments?post=89399"}],"version-history":[{"count":5,"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/pages\/89399\/revisions"}],"predecessor-version":[{"id":175768,"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/pages\/89399\/revisions\/175768"}],"up":[{"embeddable":true,"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/pages\/88060"}],"wp:attachment":[{"href":"https:\/\/www.empackmadrid.com\/en\/wp-json\/wp\/v2\/media?parent=89399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}